Outsourcing services is a cost-saving strategy being used by many companies. It is an arrangement in which one company provides service to another company at a cheaper cost. One of the leading countries that pioneered offshore outsourcing is India. India caters to different foreign companies that opted to have some of their business functions operate in another country. Back office services is one of the outsourced services and it made a tremendous impact in the economy.
Below are few of the qualities that you must possess before you apply for a back office post:
1.Be open-minded to work with a diverse group of people.
Business processing outsource companies hire people based on qualifications and not based on their race, age or gender preference. When you get hired, you will meet people from different walks of life. It is important that you must learn to accept and respect each individual that you come across at work in order for you to have harmonious work relationship and good collaboration with your team.
2.Be adaptable to change.
The demands of the client could bring about urgent and massive changes in your company. These changes could take place with a short notice or right on the spot. It could range from a change in the management to the modification in the business processes.
3.Be prepared to work on shifting schedules.
Most of the back office services are catering to western companies and the work schedule relies on the time zone of the client. If the company deems that they need more workforce at a given time, then your work schedule would be adjusted depending on the requirement of the company. The company might demand you to work on a holiday, weekend and graveyard shifts.
If you think that you already have the abovementioned qualities, then the next thing that you must focus on is how to get hired. Here are three of the most important pointers you need in applying for the position:
1.Train or educate yourself with the basic required skills for the job.
Most companies will train you with the business process once you get hired but having the basic skills required to get the job will give you an edge over the other applicants. One of the primary tasks in this job is data encoding so it will be helpful if you can improve on your typing speed with high accuracy rate.
2.Research on the different companies hiring for back office services.
There are different companies that you can walk in and apply for the position but it can be tiring and tedious. It would be best if you do a background check or research on these companies to save your time and effort. Choose a company that is offering a position that would fit your qualifications and suit your career aspirations.
3.Prepare for the interview.
Once you have chosen the company that you would like to be a part of, make sure that you come prepared for your interview. On your big day, make sure to be at your best behaviour by dressing appropriately and arriving before your scheduled interview time. Being presentable and punctual will give a good impression on your future employer and will increase your chances of being hired.